FAQs

How do I contact customer service?

You can contact customer service at info@sacredbeingcollection.com.

When will the items that are sold be back in stock?

When items are sold out, you can sign up and be notified when they become available.

How does size run?

Products run true to size.

What if my package is lost?

Your package is protected while in our facility. Once your package has left our facility, the courier becomes responsible for it and can be subject to problems that are out of our control. Contact the according shipping service for updates on delays or any shipping problems that you have.

How can I track my order?

When we send out your package you will get an email notifying you about the tracking for your package.

Do you offer international shipping?

Yes, we offer international shipping. Review our shipping policy for more information.

What's your refund/exchange policy?

We do not accept refunds or exchanges. Please make sure you select the correct size/color. All sales are final.

How can I cancel/modify my order?

We don't accept cancellations. Once your order has been placed we cannot make any changes after that. Please make sure you review your order before you purchase.

What if my item is damaged or defective?

If your item is damaged or defective please email us at info@sacredbeingcollection.com.

When can I expect my package to arrive?

For domestic orders give 3-5 days after processing. Processing usually takes 1-2 days. For international orders five 5-10 days after processing. Please keep in mind that during busier times of the year like Release Days and Holidays processing and shipping times may take a little longer than usual.